Multi-factor authentication

Who must use MFA

Counsel and platform admin roles must enroll in multi-factor authentication in production. Other roles are encouraged but not required unless your organization policy says otherwise.

TOTP enrollment

Enroll a time-based one-time password app from Settings > Security.

1. Scan the QR code with your authenticator app.
2. Enter a code to confirm enrollment.

Lost device

If you lose access to your authenticator, ask a company admin on your team to open a support request from the Help widget. Support verifies identity before resetting MFA.